So what does it mean to be complete? When a project manager asks a software engineer if they are done with an item on the project plan, what does that mean? To one engineer, that means they’ve coded their page, but they’re not done testing, but, hey, things are done. To another engineer, done means they’ve completed coding and testing and they’re in the process of documenting everything before handing if off. Some even just say it’s done to get the project manager to go away. So how does a PM really know the true state of the application?
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